Your monitoring experts can help streamline an emergency
An alarm can be disorienting when they trip -- particularly if they sound off in the middle of the night. But if you installed a monitored alarm system, You only have to worry about one action: moving your family to out of harm’s way.
This is because your monitoring team also answers your activated alarms. In seconds, they will contact you to make certain that you are secure and help gauge the predicament. Then, they will call emergency services and direct them to you. Vivint’s monitoring agents will even help talk you through any situation if you need to know the next step.
Monitoring secures more than your security alarms
Your York monitored alarm system covers more than an break-in. Your security system might react to fire, carbon monoxide, or excessive water with the proper devices. By installing a monitored fire alarm or CO detector, you can get emergency services to answer regardless of if you're home or away. Your monitoring team can even answer to health-related emergencies -- like chest pains or a collapse -- with a monitored medical accessory.
Emergency services arrive faster with a monitored alarm system
A Vivint agent will respond any activated alarm in mere moments. They'll first call you to be sure you're out of harm’s way and then can coordinate emergency personnel on your behalf. This lightning-quick method is much easier than contacting 911 yourself after you gathered your family and got to safety. Seconds in any emergency, and Vivint ensures you get help quickly!
Monitoring is vigilant of your home 24/7
Unfortunately, a loud alarm tone doesn’t do much when you’re not home. However, your Vivint monitoring team stays on alert 24/7. They'll respond to any alarm that you can't and will also keep you up-to-date every step of the way. That's nice when you're flexible and can speed home after receiving an alert, but it's essential when you're unavailable and are unable get back to handle the situation.